At Frigidairer, we stand behind our products. If you’re not fully satisfied, you may request a return within 30 days of delivery.

1. Return Eligibility

To qualify for a refund or exchange:

    • The item must be unused, undamaged, and in its original packaging.

    • Include the order number and reason for return.

    • Tags and protective seals must remain intact.

Not eligible: Opened or used products (unless defective).

2. How to Initiate a Return

    1. Contact Us: Email contact@frigidairer.com with your order number and reason for return.

    1. Approval: We’ll review your request within 1-2 business days and provide return instructions.

    1. Ship Back: Use the prepaid label (for defects) or your own shipping method (for preference returns).

 

3. Return Shipping Costs

    • Defective Products: We cover return shipping. A prepaid label will be emailed upon approval.

    • Change of Mind: You pay return shipping. We recommend using a trackable service.

No restocking fees apply.

4. Refund Process

    • Timing: Refunds are processed within 1-2 business days after we receive and inspect your return.

    • Method: Funds are returned to your original payment method. Note: Banks may take 5  days to post the refund.

    • Delays: Contact us at contact@frigidairer.com if your refund hasn’t posted after 7 business days.

5. Exchanges

For a different product:

    1. Return the original item for a refund.

    1. Place a new order on our website.

6. Order Cancellations

If we cancel your order due to stock issues or errors, a full refund will be issued immediately.

7. Defective or Damaged Items

    • Contact us within 7 days of delivery.

    • We’ll resolve the issue via repair, replacement, or refund.

8. Contact Us

For questions about returns:

    • Email: contact@frigidairer.com

Updated on 6th, May, 2025